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sexta-feira, 5 de outubro de 2012

American Airlines cancles flights to fix loose seats

AP  DAVID KOENIGNEW YORK -- American Airlines is cancelling dozens of flights as it scrambles to fix seats that could pop loose during flight.

Airline officials said late Thursday that they had come up with a fix for the seats, and they began pulling 48 Boeing 757s out of service to make repairs. All the planes should be back in service by Saturday.

The seat repairs, however, could inconvenience thousands of passengers. American said the work caused it to cancel 50 flights on Thursday and 44 on Friday. Each 757 that American operates in the U.S. has 188 seats.

It's the latest black eye for American parent AMR Corp., which is operating under bankruptcy protection and trying to fend off a takeover by US Airways Group Inc. Flight cancelations and delays surged in September, which American blamed on a slowdown by pilots who are unhappy that American canceled their labor contract.

Since last week, seats have come loose on three American Airlines flights involving 757s that had been recently refurbished. The seats had been removed and reinstalled as part of the work.

Federal officials said they are continuing a safety investigation into the events at the nation's third-biggest airline.

American originally said the problem was due to a clamp that holds rows of seats to tracks on the aircraft floor.

But officials offered a new explanation Thursday, saying that a combination of wear, poor design and even soda spilled into the tracks caused pins to pop out of the grooves.

The airline has used the same seats for 20 years without incident until now, said David L. Campbell, American's vice president of safety.

"The fundamental design of this seat is not as robust as some of the latest designs," Campbell said in an interview.

A spokesman for the seat manufacturer, Weber Aircraft LLC, declined to comment beyond saying that his company is still investigating.

A spokesman for American said later that Campbell agreed that removing and reinstalling the seats might have hastened their failure to stay in place.

Campbell said the new fix will consist of installing an additional locking mechanism that was designed by American's engineers and approved by the Federal Aviation Administration.

The FAA issued a statement saying that it approved of American's decision to conduct more inspections. The agency said its safety investigation was continuing and it would "take additional action as appropriate." The agency is likely to examine whether American adequately inspected the seats after the cabin-refurbishment jobs.

Todd Curtis, a former safety engineer with Boeing and director of the Airsafe.com Foundation, said American made the right decision to inspect more planes once it discovered the extent of the problem.

No other airlines have reported loose seats. United Airlines doesn't use the same seat, and US Airways uses different hardware to mount seats, said officials for those carriers.

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AP Airlines Writer Scott Mayerowitz in New York contributed to this report.

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American Airlines blames clamps for loose seats

AP  Eyewitness NewsNEW YORK -- American Airlines said that improperly installed clamps caused seats to pop loose on two planes during flights and an inspection turned up four others with the same problem.

The airline said Tuesday that it inspected and fixed the seats on 36 of its Boeing 757 jets and planned to check 11 other planes.

In the past week, rows of seats have come loose on three separate flights, two of which made emergency landings. Federal officials are looking into the matter, which safety advocates consider to be serious.

David L. Campbell, the airline's vice president of safety, said in an interview that the clamps might have been installed incorrectly during maintenance work by American crews and an outside contractor, Timco Aviation Services. He could not recall a similar problem with any other American planes.

The first sign of trouble showed up last Wednesday, when crews noticed loose seats on a plane that had flown from Dallas-Fort Worth International Airport to Vail, Colo. The seats were tightened again that day in Boston. The same plane had to make an emergency landing Monday when seats came loose shortly after takeoff on a New York-to-Miami flight.

Another plane flying from Boston to Miami on Saturday diverted to New York after seats loosened in mid-flight.

Separately, an American flight on Tuesday from Chicago to London was diverted to Shannon Airport in Ireland after a report of smoke in the cabin, which the airline attributed to a faulty fan in an entertainment system.

The reports of smoky cabins and seats coming loose during flights raised questions about safety on the nation's third biggest airline. Aviation industry experts said bad publicity could lead passengers to avoid American.

Matt Ziemkiewicz, president of the safety-advocacy group National Air Disaster Alliance, said passengers could be hurt or killed in an otherwise survivable crash if seats break loose from their moorings.

"What if it's a little kid or an old person in the row behind them?" he said. "That seat becomes a projectile with people on it."

The planes in the Saturday and Monday incidents were serviced in the past two months and seats had been removed and reinstalled, American said.

Campbell, the safety executive, said new seats on some of American's 757s have a different fastening system - instead of four bolts that are wrench-tightened, they are held in place by two bolts in back that are tightened with wrenches and two in front that are hand-tightened. The seats must be positioned precisely so that they lock into place.

"It's a very temperamental job," he said.

American said work was done at an American Airlines base in Tulsa, Okla., and a Timco facility in North Carolina. In both cases, American employees were the last to touch the seats, said airline spokeswoman Andrea Huguely - a comment that drew a fierce response from the Transport Workers Union, which represents American's maintenance employees.

"Our workers were the last to touch the seats only in the sense that after the seats came loose we were dispatched" to fix them, said union official John Hewitt. The union blamed Timco and criticized management of American parent AMR Corp. for cutting costs by outsourcing maintenance work.

A Timco spokesman declined to comment beyond saying that the company is still investigating.

The Federal Aviation Administration said it is looking into the incidents as well.

American officials said the incidents were not related to its difficulties with union workers, who are unhappy about pending layoffs and cuts in pay and benefits that American has imposed since filing for bankruptcy protection in November. American accuses some pilots of conducting an illegal work slowdown that caused a jump in canceled and delayed flights in September.

Robert Mann, an aviation consultant who once worked at American, said delays, cancelations and bad publicity about broken seats could create an opening for rivals United Airlines and Delta Air Lines to poach American customers in competitive markets like Chicago and New York.

"I'm struck by how close this company is to losing its way," he said.

Spencer Nam, a stock analyst from Boston who was flying to Dallas on American for business, said his Wednesday evening flight was delayed after passengers boarding the planes noticed that the seats in Row 12 were leaning toward Row 13. Although the problem was fixed and his plane got to Dallas on time, he said he might book another airline the next time.

"When it comes to flying, I don't like unexpected events," Nam said. "I'm 42, I've been flying more than 20 years, and I've never seen where seats weren't screwed down."

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sábado, 26 de maio de 2012

Passenger restrained on American Airlines flight

Passenger subdued on American Airlines flight Authorities say an unruly passenger onboard an American Airlines flight from Jamaica had to be restrained after the plane landed in Miami.

  Eyewitness NewsMIAMI (WABC) -- A 24-year-old Canadian man is in federal custody for rushing toward the front of an American Airlines flight from Jamaica after the plane landed in Miami.

The FBI says Ryan Snider faces federal charges including interference with a flight crew. His court appearance is scheduled for Tuesday. It's not known if he has an attorney. The FBI says this wasn't terrorism-related and Snider is not on the "no fly list." It did not provide Snider's hometown.

Airline officials say the disoriented passenger stood up from his seat after landing Friday at Miami International Airport from Montego Bay. The flight was taxiing and he didn't obey crew member instructions to sit down. Authorities say he rushed toward the front and was subdued by some of the 165 passengers on flight 320.

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quarta-feira, 9 de maio de 2012

Southwest Airlines flights grounded by bomb threats

AP  Eyewitness NewsSANTA ANA, Calif. -- Two Southwest Airlines flights with ties to Phoenix and Orange County's John Wayne Airport were grounded Tuesday night following a threatening phone call, authorities said.

Both planes were cleared later in the evening.

The threat was made while Flight 1184 was en route to Phoenix from Orange County, Southwest spokeswoman Ashley Dillon said. The plane was taken to an isolation pad after it landed in Phoenix.

The FBI's Joint Terrorism Task force worked with the Phoenix Police Department to screen the plane at Sky Harbor, FBI spokesman Manuel Johnson said.

The threat prompted Southwest to cancel another flight - Flight 811 - which had been scheduled to travel from Orange County to Phoenix, Dillon said. The flight was canceled before passengers boarded in Orange County, she said.

Local authorities screened and cleared the plane at John Wayne Airport.

Dillon said the threat wasn't specific to either flight, but Southwest decided to screen the two planes. Both planes will remain where they are for the night.

Dillon said she could not say who received the threat or exactly what the threat entailed.

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